hCaptcha Outage History
hCaptcha is up right nowPingoru has recorded 46 incidents for hCaptcha: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Minor September 11, 2026 Increased endpoint latency in some regions 16m Captcha API
Started Sep 11, 2026, 02:04 PM UTC· resolved Sep 11, 2026, 02:20 PM UTC
- investigating Sep 11, 2026, 02:04 PM UTC
We are observing higher than expected latency at our edge in some regions, affecting 0.0175% of siteverify requests. Affected traffic is now being rerouted, and we expect latency to recover shortly.
- monitoring Sep 11, 2026, 02:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 02:20 PM UTC
This incident has been resolved.
Notice July 29, 2026 Increased 429 rates on several ASNs –
Started Jul 29, 2026, 05:31 PM UTC· resolved Jul 29, 2026, 05:31 PM UTC
- resolved Jul 29, 2026, 05:31 PM UTC
429 rates on several networks briefly increased for approximately 60 seconds. This issue has now been resolved.
Notice May 5, 2026 Increased error rate on API loads 22m
Started May 05, 2026, 02:00 PM UTC· resolved May 05, 2026, 02:22 PM UTC
- resolved May 05, 2026, 02:37 PM UTC
Between 14:15 UTC and 14:22 UTC, some loads of API assets returned 403s in some regions. This incident has now been resolved.
Minor December 19, 2025 Increased latency on API calls in some regions –
Started Dec 19, 2025, 03:00 PM UTC· resolved Dec 19, 2025, 03:00 PM UTC
- resolved Dec 19, 2025, 03:57 PM UTC
We are monitoring sporadic latency impact related to network-level issues at an upstream WAF provider: https://www.cloudflarestatus.com/incidents/dz87vqwvl8wr This appeared to primarily affect some LATAM and EUR region POPs.
Notice October 21, 2025 hCaptcha is completely unaffected by the AWS outages –
Started Oct 21, 2025, 09:29 PM UTC· resolved Oct 21, 2025, 09:29 PM UTC
- resolved Oct 21, 2025, 09:29 PM UTC
This notice is purely informational. There was zero impact to hCaptcha from the AWS us-east-1 outage that took down many other online services this week.
Notice October 8, 2025 Maintenance to Passkey support 8m Dashboard
Started Oct 08, 2025, 04:05 PM UTC· resolved Oct 08, 2025, 04:14 PM UTC
- monitoring Oct 08, 2025, 04:05 PM UTC
Passkey support is being updated; error rates for logins or 2FA verification on accounts using passkeys may increase for approximately 10 minutes.
- resolved Oct 08, 2025, 04:14 PM UTC
Maintenance is now complete.
Minor September 8, 2025 Elevated P99 times in South America (Brazil) regions 30m
Started Sep 08, 2025, 02:15 PM UTC· resolved Sep 08, 2025, 02:45 PM UTC
- resolved Sep 08, 2025, 03:22 PM UTC
Due to an issue at an upstream edge CDN, P99 times in several regions, primarily GIG and GRU, were elevated between 14:15 UTC and 14:45 UTC.
Minor August 21, 2025 Elevated latency in IAD region for connections from AWS us-east-1 7m Captcha API
Started Aug 21, 2025, 07:39 PM UTC· resolved Aug 21, 2025, 07:47 PM UTC
- monitoring Aug 21, 2025, 07:39 PM UTC
An upstream WAF provider is experiencing increased latency in the IAD region, which appears to be primarily affecting connections from AWS us-east to our API endpoints. Most traffic has been rerouted to nearby regions, so siteverify endpoints from servers connecting from AWS us-east regions that do not use our PrivateLink or Direct Routing options may see 20-50ms of increased latency until IAD is restored. Impact appears to be less than 0.005% of total requests, but may be concentrated on some network links.
- resolved Aug 21, 2025, 07:47 PM UTC
We are no longer seeing elevated latency in IAD.
Minor June 12, 2025 Increased error rates for Google SSO due to Google outage 1h 43m Dashboard
Started Jun 12, 2025, 07:01 PM UTC· resolved Jun 12, 2025, 08:45 PM UTC
- identified Jun 12, 2025, 07:01 PM UTC
Due to an incident at Google, we are observing increased error rates on login authentication. Use GitHub SSO or contact [email protected] if you need assistance with alternate methods. You may track status here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4
- resolved Jun 12, 2025, 08:45 PM UTC
Error rates for Google SSO appear to have returned to normal.
Notice March 11, 2025 Inbound support email deliverability issues – Dashboard
Started Mar 11, 2025, 11:58 AM UTC· resolved Mar 11, 2025, 11:58 AM UTC
- resolved Mar 11, 2025, 11:58 AM UTC
Due to an issue at an upstream mail gateway, some inbound support emails may have been delayed or rejected earlier today. This did not affect outbound email, and the issue has now been resolved.
Minor February 19, 2025 Upstream CDN issues causing increased JS SDK load error rates 1h 32m Captcha API
Started Feb 19, 2025, 10:49 PM UTC· resolved Feb 20, 2025, 12:21 AM UTC
- monitoring Feb 19, 2025, 10:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2025, 12:21 AM UTC
This incident has been resolved. As a reminder, please confirm that you are loading the JS SDK only via the recommended host: https://js.hcaptcha.com/1/api.js