hCaptcha incident

Dashboard updates may take longer than usual

Minor Resolved View vendor source →

hCaptcha experienced a minor incident on December 17, 2020 affecting Dashboard, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2020, 09:35 PM UTC
Resolved
Dec 18, 2020, 12:24 AM UTC
Duration
2h 48m
Detected by Pingoru
Dec 17, 2020, 09:35 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Dec 17, 2020, 09:35 PM UTC

    Updates made to sitekeys and account settings make take longer than usual to be reflected in the live production service for some users while queue maintenance is underway. This will affect approximately 5% of users in the EU region.

  2. resolved Dec 18, 2020, 12:24 AM UTC

    This incident has been resolved.