hCaptcha incident

Elevated error rates on some requests in Brazil

Minor Resolved View vendor source →

hCaptcha experienced a minor incident on March 30, 2021 affecting Captcha API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2021, 11:42 PM UTC
Resolved
Mar 31, 2021, 01:13 AM UTC
Duration
1h 30m
Detected by Pingoru
Mar 30, 2021, 11:42 PM UTC

Affected components

Captcha API

Update timeline

  1. identified Mar 30, 2021, 11:42 PM UTC

    Due to an issue with an upstream provider, 0.35-0.87% of requests in Brazil (primarily in Sao Paolo and nearby regions) are experiencing elevated error rates. We expect to resolve this shortly.

  2. resolved Mar 31, 2021, 01:13 AM UTC

    This incident has been resolved.