hCaptcha experienced a critical incident on June 17, 2021 affecting Dashboard, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- identified Jun 16, 2021, 11:07 PM UTC
Error rates will increase while database maintenance is performed.
- identified Jun 17, 2021, 12:35 AM UTC
Due to a multi-AZ outage at AWS affecting RDS and other resources, database services are currently being migrated.
- identified Jun 17, 2021, 02:07 AM UTC
AWS continues to have a major multi-AZ outage affecting some data resources. We are continuing work to migrate these resources.
- monitoring Jun 17, 2021, 02:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2021, 02:53 AM UTC
This incident has been resolved.