hCaptcha incident

Asset redirection, Elevated error rates on some image URIs

Notice Resolved View vendor source →

hCaptcha experienced a notice incident on August 30, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2021, 11:30 PM UTC
Resolved
Aug 30, 2021, 11:30 PM UTC
Duration
—
Detected by Pingoru
Aug 30, 2021, 11:30 PM UTC

Update timeline

  1. resolved Aug 30, 2021, 11:46 PM UTC

    Users in some regions briefly experienced asset redirection leading to "too many redirect" messages or 500 errors due to a cache policy update; this was not visible to most users due to caching and automatic client-side retry logic, but generated increased errors for client services monitoring browser sub-request status codes.