hCaptcha incident

Elevated error rates for some mainland China users

Minor Resolved View vendor source →

hCaptcha experienced a minor incident on December 18, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2022, 05:00 AM UTC
Resolved
Dec 18, 2022, 05:00 AM UTC
Duration
—
Detected by Pingoru
Dec 18, 2022, 05:00 AM UTC

Update timeline

  1. resolved Dec 18, 2022, 06:11 AM UTC

    Error rates for some users located in mainland China and using dedicated regional routing endpoints were elevated during a rerouting event triggered by failures at an upstream provider. Mainland China users accessing standard global and first-party endpoints were unaffected.