hCaptcha experienced a minor incident on September 13, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 13, 2023, 02:12 AM UTC
Some sites consuming hCaptcha risk scores briefly experienced an elevated score distribution, affecting approximately 3% of traffic. This incident was fully resolved by 01:28 UTC. This issue and its root cause have now been addressed, and adjustments scheduled to prevent any similar incidents in the future.