hCaptcha experienced a notice incident on June 20, 2024 affecting Captcha API and Stats API and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Captcha APIStats APIUser Management APIEnterprise Reporting APIs
Update timeline
- monitoring Jun 20, 2024, 07:58 PM UTC
Due to an incident at an upstream CDN provider starting at 18:00 UTC, we are observing elevated P99 latency (+100-200ms) on a minority of traffic in the Eastern US and Western Europe regions, caused by some traffic being rerouted to more distant POPs. We have put overrides in place and will continue to monitor performance; there is no impact to availability and no action is required.
- resolved Jun 20, 2024, 08:23 PM UTC
P99 latency has returned to norm as of 20:05 UTC.