Harvest incident

Harvest unavailable for some customers

Critical Resolved View vendor source →

Harvest experienced a critical incident on December 1, 2020 affecting Forecast Application and Harvest Application and API and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2020, 09:06 PM UTC
Resolved
Dec 01, 2020, 09:19 PM UTC
Duration
13m
Detected by Pingoru
Dec 01, 2020, 09:06 PM UTC

Affected components

Forecast ApplicationHarvest Application and APIHarvest Third Party Integrations

Update timeline

  1. investigating Dec 01, 2020, 09:06 PM UTC

    We're currently looking into this issue.

  2. investigating Dec 01, 2020, 09:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 01, 2020, 09:13 PM UTC

    The issue has been identified, and we're working on a fix.

  4. monitoring Dec 01, 2020, 09:18 PM UTC

    A fix has been implemented and we're monitoring the results.

  5. resolved Dec 01, 2020, 09:19 PM UTC

    This issue has been resolved. Thanks for your patience!