Harvest experienced a minor incident on July 26, 2021 affecting Harvest Application and API and Harvest Background Jobs and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 26, 2021, 01:36 PM UTC
We are investigating a performance issue which might have resulted in some customers seeing errors on Harvest. Thank you for your patience while we investigate the issue.
- investigating Jul 26, 2021, 02:01 PM UTC
Thanks for your patience while we continue to investigate the cause of the earlier issue, and carefully monitor Harvest performance for all customers.
- monitoring Jul 26, 2021, 02:16 PM UTC
At this time we believe the performance issue from earlier in the day has been mitigated. The team continues to monitor Harvest performance for all customers.
- resolved Jul 26, 2021, 02:29 PM UTC
Apologies to customers who saw errors on Harvest earlier today. Thanks for your patience while we resolved the performance issues.