Harvest incident

Email Delays for Harvest and Forecast

Minor Resolved View vendor source →

Harvest experienced a minor incident on December 15, 2021 affecting Harvest Email Service, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:54 PM UTC
Resolved
Dec 15, 2021, 05:03 PM UTC
Duration
1h 9m
Detected by Pingoru
Dec 15, 2021, 03:54 PM UTC

Affected components

Harvest Email Service

Update timeline

  1. investigating Dec 15, 2021, 03:54 PM UTC

    We are investigating delays with email delivery from Harvest and Forecast.

  2. identified Dec 15, 2021, 04:08 PM UTC

    Email delivery times are improving for Harvest and Forecast. Our email provider has identified an issue that's causing the delays and working to resolve it.

  3. monitoring Dec 15, 2021, 04:32 PM UTC

    Email delivery times have returned to normal for Harvest and Forecast. We are monitoring email delivery for any further issues.

  4. resolved Dec 15, 2021, 05:03 PM UTC

    This incident has been resolved.