Harvest incident

Email delivery issues for Harvest and Forecast

Notice Resolved View vendor source →

Harvest experienced a notice incident on February 21, 2023 affecting Harvest Email Service, lasting 17h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 04:42 PM UTC
Resolved
Feb 22, 2023, 10:10 AM UTC
Duration
17h 28m
Detected by Pingoru
Feb 21, 2023, 04:42 PM UTC

Affected components

Harvest Email Service

Update timeline

  1. identified Feb 21, 2023, 04:42 PM UTC

    A third-party email service is experiencing issues that is causing issues with email delivery for Harvest and Forecast

  2. monitoring Feb 21, 2023, 07:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 21, 2023, 10:01 PM UTC

    Our email processing seems to be working well at the moment, but our third-party provider is still reporting issues.

  4. monitoring Feb 21, 2023, 11:25 PM UTC

    We are experiencing email delays as our third-party provider continues to experience issues.

  5. monitoring Feb 22, 2023, 08:19 AM UTC

    We're no longer seeing email delays for Harvest and Forecast.

  6. resolved Feb 22, 2023, 10:10 AM UTC

    This incident has been resolved.