Harvest incident

Harvest Import Performance Issues

Minor Resolved View vendor source →

Harvest experienced a minor incident on August 7, 2023 affecting Harvest Application and API, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2023, 05:18 PM UTC
Resolved
Aug 07, 2023, 07:09 PM UTC
Duration
1h 51m
Detected by Pingoru
Aug 07, 2023, 05:18 PM UTC

Affected components

Harvest Application and API

Update timeline

  1. investigating Aug 07, 2023, 05:18 PM UTC

    The team is currently investigating performance issues with Harvest imports. We're sorry for the inconvenience caused while we resolve this issue.

  2. investigating Aug 07, 2023, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 07, 2023, 06:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 07, 2023, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 07, 2023, 07:09 PM UTC

    This incident has been resolved.