Harvest incident

Outgoing Email service outage

Major Resolved View vendor source →

Harvest experienced a major incident on December 29, 2023 affecting Harvest Email Service, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2023, 11:59 PM UTC
Resolved
Dec 30, 2023, 02:44 AM UTC
Duration
2h 45m
Detected by Pingoru
Dec 29, 2023, 11:59 PM UTC

Affected components

Harvest Email Service

Update timeline

  1. investigating Dec 29, 2023, 11:59 PM UTC

    We are currently investigating an issue with our outgoing email service.

  2. monitoring Dec 30, 2023, 01:32 AM UTC

    A fix has been implemented, and we are monitoring to ensure that emails are being sent correctly.

  3. resolved Dec 30, 2023, 02:44 AM UTC

    Email service is now operating correctly.