Harvest experienced a critical incident on August 2, 2024 affecting Forecast Application, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Forecast Application
Update timeline
- investigating Aug 02, 2024, 12:10 PM UTC
Forecast is unavailable at the moment and we're investigating the cause.
- identified Aug 02, 2024, 12:15 PM UTC
We've identified the database layer as the root cause and are working to restore service.
- monitoring Aug 02, 2024, 12:24 PM UTC
A fix has been implemented and we're monitoring.
- resolved Aug 02, 2024, 12:38 PM UTC
Forecast is fully available again and we've found the root cause. We're very sorry for the service interruption today!