Harvest experienced a major incident on May 27, 2024 affecting Harvest Email Service, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Harvest Email Service
Update timeline
- identified May 27, 2024, 01:36 PM UTC
Harvest currently can't send emails due to a vendor's outage.
- identified May 27, 2024, 01:36 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 27, 2024, 01:54 PM UTC
Our vendor is accepting email again and our systems are working through the backlog of queued outbound email.
- resolved May 27, 2024, 02:12 PM UTC
All queued email has been sent and the email service is fully operational again. Sorry for the inconvenience this has caused.