Harvest experienced a critical incident on July 18, 2024 affecting Forecast Application and Harvest Activity Log and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Forecast ApplicationHarvest Activity LogHarvest Application and APIHarvest Background JobsHarvest Email ServiceHarvest MobileHarvest Third Party Integrations
Update timeline
- investigating Jul 18, 2024, 08:09 PM UTC
We are currently investigating an active issue. We'll have details in a few minutes
- identified Jul 18, 2024, 08:33 PM UTC
The issue has been identified with our database topology, and we are working on a fix.
- monitoring Jul 18, 2024, 08:55 PM UTC
A fix has been implemented and we're monitoring the results. Everything looks to be back to normal.
- resolved Jul 18, 2024, 09:22 PM UTC
This incident has been resolved and the root caused fixed. There was no data loss. We apologize for the unavailability of our service.