Harvest incident

Harvest and Forecast Disruption: Investigating Ongoing Issue

Critical Resolved View vendor source →

Harvest experienced a critical incident on February 12, 2025 affecting Forecast Application and Harvest Activity Log and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 08:06 AM UTC
Resolved
Feb 12, 2025, 09:03 AM UTC
Duration
56m
Detected by Pingoru
Feb 12, 2025, 08:06 AM UTC

Affected components

Forecast ApplicationHarvest Activity LogHarvest Application and APIHarvest Background JobsHarvest Email ServiceHarvest MobileHarvest Third Party Integrations

Update timeline

  1. investigating Feb 12, 2025, 08:06 AM UTC

    We’re aware of an issue affecting Harvest and are actively looking into it. Our team is working to resolve this as quickly as possible. We will provide an update within the next 30 minutes.

  2. identified Feb 12, 2025, 08:35 AM UTC

    We've identified a problem with the database and are actively working on restoring the service.

  3. monitoring Feb 12, 2025, 08:48 AM UTC

    We've rolled out a fix and are monitoring the service.

  4. resolved Feb 12, 2025, 09:03 AM UTC

    We've restored the Forecast and Harvest services and are very sorry for the inconvenience this has caused.