Harness experienced a minor incident on June 26, 2026 affecting US - app.traceable.ai / api.traceable.ai and APAC - app.apac.traceable.ai / api.apac.traceable.ai and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 07:20 AM UTC
We are currently experiencing intermittent login issues with the Traceable cluster due to an issue with our login provider. We are actively working with the provider to resolve the issue. This incident does not impact data ingestion, and all ingestion pipelines continue to function normally. We will provide updates as we have more information.
- identified Jun 26, 2026, 07:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2026, 07:29 AM UTC
Issue has been fixed and we are closely monitoring
- monitoring Jun 26, 2026, 07:29 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 26, 2026, 07:31 AM UTC
This incident has been resolved.