Harness incident

Some customers in Prod1 are experiencing issues with secret evaluations.

Minor Resolved View vendor source →
Started
Feb 16, 2026, 07:37 PM UTC
Resolved
Feb 16, 2026, 08:09 PM UTC
Duration
31m
Detected by Pingoru
Feb 16, 2026, 07:37 PM UTC

Affected components

Continuous Delivery - Next Generation (CDNG)Continuous Integration Enterprise(CIE) - Mac Cloud BuildsContinuous Integration Enterprise(CIE) - Windows Cloud BuildsContinuous Integration Enterprise(CIE) - Linux Cloud BuildsSecurity Testing Orchestration (STO)Service Reliability Management (SRM)Internal Developer Portal (IDP)Infrastructure as Code Management (IaCM)Software Supply Chain Assurance (SSCA)Software Engineering Insights (SEI)

Update timeline

  1. investigating Feb 16, 2026, 07:37 PM UTC

    We are currently investigating this issue.

  2. identified Feb 16, 2026, 07:41 PM UTC

    The issue has been identified and we are rolling out mitigations.

  3. monitoring Feb 16, 2026, 07:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 16, 2026, 08:09 PM UTC

    This incident has been resolved.

  5. postmortem Mar 02, 2026, 05:20 PM UTC

    ## **Summary** On **February 16, 2026, at 7:04 PM UTC** , an incident occurred that caused pipeline execution failures for workflows using cross-scope secrets. Affected customers were unable to execute pipelines that referenced secrets stored in a different scope than the pipeline’s execution scope.‌ The issue was introduced as part of a recent production changes. The system was rolled back to the previous stable release to restore normal functionality.‌ ## **Root Cause** A regression introduced in a recent release impacted the secret resolution flow for cross-scope secret managers.‌ Under specific conditions, the system incorrectly resolved the scope of the secret manager during decryption, causing the lookup to fail. As a result, pipelines referencing cross-scope secrets were unable to complete secret evaluation successfully.‌ The issue was not detected prior to production deployment due to a gap in automated test coverage for cross-scope decryption scenarios. ## **Impact** Customers using cross-scope secrets experienced pipeline execution failures. Pipelines that relied on secrets stored in a different scope than the pipeline execution scope were unable to run successfully during the impact window. Other pipeline executions that did not use cross-scope secret managers were unaffected. ‌ ## **Mitigation**‌ **Immediate** ‌ * Rolled back the production deployment to the previous stable release. * Functionality was fully restored following the rollback. ### **Permanent** * Enhanced test coverage to include cross-scope secret evaluation scenarios. * Updated automation to validate pipeline execution using non-default Secret Managers. * Reviewed and improved alerting for error rate monitoring related to bulk encryption and secret resolution flows. * Reviewed deployment rollback processes to prevent similar environment inconsistencies. * Strengthened code review validation for scope-sensitive changes. ## **Action Items** To prevent such items in the future * Add comprehensive automation coverage for cross-scope secret decryption workflows. * Enhance and further solidify CI/CD validation for non-default Secret Manager scenarios. * Improve monitoring and alerting for secret resolution error rates.

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