Harness incident
Feature flags that were updated during 09:14:39 PM UTC and 11:39:44 PM UTC were experiencing delays to propagation.
Update timeline
- resolved Feb 27, 2026, 12:17 AM UTC
Feature flags that were updated on Feb 26, 2026 during 09:14:39 PM UTC and 11:39:44 PM UTC were experiencing delays to propagation. The issue has been resolved, and all propagations from that window are recovering. No customer action is required
- postmortem Mar 04, 2026, 07:55 PM UTC
## **Summary** On **February 26, 2026**, feature flags updated between **09:14:39 PM UTC and 11:39:44 PM UTC** experienced **delays in propagation**. Feature flag evaluation through SDKs continued to function normally during this time. This was part of the planned maintenance activity ## **Impact** * Feature flag updates made between **09:14:39 PM UTC and 11:39:44 PM UTC** experienced delayed propagation. * The delay affected the time it took for flag configuration changes to appear across the system. * **Feature flag evaluation through SDKs continued to operate normally**, and applications relying on flag evaluation were not impacted. * Once the issue was resolved, all pending propagations began processing and the system returned to normal behavior. ## **Root Cause** The issue was caused by a temporary delay in the internal propagation pipeline responsible for distributing feature flag configuration updates across the platform as we were in middle of the planned maintenance activity During the affected window, propagation tasks accumulated in the processing pipeline, which delayed the distribution of updated flag configurations. This did not affect flag evaluation or SDK operations but delayed the visibility of configuration updates. ## **Remediation** Engineering teams resolved the issue by rolling back and restoring normal processing of the propagation pipeline and allowing the queued updates to be processed. All delayed updates from the affected time window have since propagated successfully. ## **Action Items** To prevent from such issues from happening again * **Enhanced monitoring** for propagation latency to detect delays earlier. * **Improved alerting** for propagation backlog thresholds. * **Additional safeguards** to ensure faster recovery if propagation queues accumulate.
Looking to track Harness downtime and outages?
Pingoru polls Harness's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Harness reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Harness alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required