Harmonic incident

Hub Performance Degradation

Notice Resolved View vendor source →

Harmonic experienced a notice incident on July 19, 2022, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2022, 02:18 AM UTC
Resolved
Jul 20, 2022, 03:30 AM UTC
Duration
1d 1h
Detected by Pingoru
Jul 19, 2022, 02:18 AM UTC

Update timeline

  1. resolved Jul 20, 2022, 02:24 AM UTC

    Due to performance degradation on vendor side (2:01 pm UTC, Jul 19 to 7:14 pm UTC, Jul 19), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. The issue is resolved now.