Happo incident

Scheduled maintenance

Major Resolved View vendor source →

Happo experienced a major incident on October 15, 2022 affecting API and Chrome and 1 more component, lasting 17h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2022, 04:36 AM UTC
Resolved
Oct 15, 2022, 09:39 PM UTC
Duration
17h 3m
Detected by Pingoru
Oct 15, 2022, 04:36 AM UTC

Affected components

APIChromeWeb UIFirefoxEdgeSafariiOS SafariiOS Safari (iPad)

Update timeline

  1. monitoring Oct 15, 2022, 04:36 AM UTC

    Our hosting provider DigitalOcean is making updates to our infrastructure right now. We're keeping an eye on things and hope to be back online as soon as possible.

  2. monitoring Oct 15, 2022, 08:37 AM UTC

    We are currently waiting for DigitalOcean support to help us resolve this issue. It was caused by a scheduled maintenance update on their end. The new version is incompatible with some of our configuration and we're having trouble routing external traffic to the cluster.

  3. resolved Oct 15, 2022, 09:39 PM UTC

    We've resolved the issues we've been having with our cluster. Things should slowly be coming back to normal. Thanks for your patience and sorry for the service interruption!