Happeo experienced a critical incident on September 24, 2025 affecting Web Application, lasting 11h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2025, 07:33 AM UTC
We are seeing reports of users receiving a 502 error when attempting to use Happeo. We are actively investigating the issue.
- identified Sep 24, 2025, 08:09 AM UTC
Our team has identified the cause of the outage and is actively working to resolve the issue. We understand the importance of Happeo to your daily workflow, and we sincerely apologize for the inconvenience this is causing. Our engineers are working with the highest priority to restore a working version of the service as quickly as possible.
- monitoring Sep 24, 2025, 08:34 AM UTC
We're happy to report that the issue has been resolved and Happeo is now fully operational. We will continue to monitor the service closely to ensure everything remains stable. We sincerely apologize for any disruption this may have caused and appreciate your patience.
- resolved Sep 24, 2025, 07:17 PM UTC
This incident has been resolved.