Happeo Outage History
Happeo is up right nowPingoru has recorded 50 incidents for Happeo: 6 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 513 (0%) |
Incidents, newest first
Notice June 25, 2026 Posts show Froala message 36m Posts
Started Jun 25, 2026, 07:18 AM UTC· resolved Jun 25, 2026, 07:54 AM UTC
- identified Jun 25, 2026, 07:18 AM UTC
We're aware that users are seeing a banner mentioning Froala Editor has expired on posts. We're working to resolve the issue. Functionality remains normal and you can still post or comment.
- monitoring Jun 25, 2026, 07:34 AM UTC
The banner should no longer be visible. Posts and comments made during the period the banner was visible will have a "Powered by Froala Editor" message in it still. Those can be edited out manually. We apologize for the inconvenience this may cause.
- resolved Jun 25, 2026, 07:54 AM UTC
This incident has been resolved.
Minor May 11, 2026 Pages (v2) Drafts fail to Publish or Discard 26m Posts, Pages
Started May 11, 2026, 12:36 PM UTC· resolved May 11, 2026, 01:03 PM UTC
- identified May 11, 2026, 12:36 PM UTC
We're aware of issues in the platform where users are receiving an error when attempting to publish or discard a draft. We're actively working on resolving the issue.
- identified May 11, 2026, 12:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 11, 2026, 01:03 PM UTC
This incident has been resolved.
Minor January 27, 2026 Published edits are not reflected on viewing a Page 5h 48m Pages
Started Jan 27, 2026, 09:58 AM UTC· resolved Jan 27, 2026, 03:47 PM UTC
- identified Jan 27, 2026, 09:58 AM UTC
The issue has been identified and a fix is being implemented
- identified Jan 27, 2026, 10:20 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 27, 2026, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2026, 03:47 PM UTC
This incident has been resolved
Critical January 13, 2026 Happeo is inaccessible 32m Web Application
Started Jan 13, 2026, 09:15 AM UTC· resolved Jan 13, 2026, 09:48 AM UTC
- identified Jan 13, 2026, 09:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 13, 2026, 09:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 09:48 AM UTC
This incident has been resolved.
Minor January 9, 2026 Page Edits are not successfully published 51m Pages
Started Jan 09, 2026, 03:13 PM UTC· resolved Jan 09, 2026, 04:04 PM UTC
- investigating Jan 09, 2026, 03:13 PM UTC
We are experiencing an incident that affects publishing edits in Pages. We are investigating the issue and provide updates shortly.
- identified Jan 09, 2026, 03:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 09, 2026, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2026, 04:04 PM UTC
This incident has been resolved.
Major December 8, 2025 Login Issues 3h 10m Login
Started Dec 08, 2025, 02:07 PM UTC· resolved Dec 08, 2025, 05:18 PM UTC
- investigating Dec 08, 2025, 02:07 PM UTC
We are seeing that users are experiencing a 403 error when attempting to log in. We are actively investigating this issue.
- monitoring Dec 08, 2025, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 08, 2025, 05:18 PM UTC
This incident has been resolved.
Minor October 20, 2025 Pages Image Functionality Degradation 3h 33m Pages
Started Oct 20, 2025, 02:12 PM UTC· resolved Oct 20, 2025, 05:46 PM UTC
- investigating Oct 20, 2025, 02:12 PM UTC
We're currently investigating an issue affecting image uploads and visibility within Pages. We apologize for the inconvenience.
- monitoring Oct 20, 2025, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 05:46 PM UTC
This incident has been resolved.
Major October 7, 2025 Channels not accessible 21m Channels
Started Oct 07, 2025, 05:23 PM UTC· resolved Oct 07, 2025, 05:44 PM UTC
- identified Oct 07, 2025, 05:23 PM UTC
The issue has been identified and a fix is being implemented by our Engineering team.
- monitoring Oct 07, 2025, 05:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 05:44 PM UTC
This incident has been resolved.
Major September 17, 2025 Posts not loading 1d 2h Posts
Started Sep 17, 2025, 11:52 AM UTC· resolved Sep 18, 2025, 02:48 PM UTC
- investigating Sep 17, 2025, 11:52 AM UTC
We are seeing issues with posts or comments on posts not appearing in channels. We are actively investigating the issue.
- monitoring Sep 17, 2025, 01:38 PM UTC
We have found the cause and have implemented a temporary fix. We'll continue to monitor performance as we are working towards a permanent fix for the cause of the issue.
- resolved Sep 18, 2025, 02:48 PM UTC
This incident has been resolved.
Major April 1, 2025 New Notifications are not sent 5h 44m Email Notifications, Push Notifications, Notifications
Started Apr 01, 2025, 06:57 AM UTC· resolved Apr 01, 2025, 12:41 PM UTC
- investigating Apr 01, 2025, 06:57 AM UTC
We are experiencing an incident with our notifications functionality in Happeo. New notifications are not sent to the browser, mobile app, and email. We are working on identifying a fix and will update you shortly. We apologise for the inconvenience caused.
- identified Apr 01, 2025, 07:01 AM UTC
We have identified the cause of the issue and are working on fixing it.
- monitoring Apr 01, 2025, 07:19 AM UTC
A fix has been implemented to restore the notifications functionality. New notifications created after 1 April 2025 07:10:00 UTC are being successfully delivered via email, push, and notifications. We are working to find a solution to re-deliver the lost notifications during the outage. We will monitor the situation.
- resolved Apr 01, 2025, 12:41 PM UTC
The incident has been resolved. We haven't seen any anomalies since the notifications functionality was restored. We noted that 33% of the notifications were not affected. We are working on recovering the lost notifications for posts, comments, announcements, and mentions delivered via email and on Happeo (web and mobile). Unfortunately, we are not able to recover reaction notifications and all push notifications. Please note that some users will receive the missing notifications later than expected. Please reach out to us if you have any issues. We apologise for the inconvenience caused.
Critical February 25, 2025 Happeo Unavailable 1h 7m Channels, Pages
Started Feb 25, 2025, 01:35 PM UTC· resolved Feb 25, 2025, 02:43 PM UTC
- investigating Feb 25, 2025, 01:35 PM UTC
Happeo channels are inaccessible. We are actively investigating the cause of the issue
- investigating Feb 25, 2025, 01:46 PM UTC
We are seeing a partial outage of pages and a full outage of channels currently. We are actively investigating the cause of the issue and are working to resolve the issue as fast as possible. Our apologies for the inconvenience.
- monitoring Feb 25, 2025, 02:05 PM UTC
We have identified the issue, have implemented a temporary fix and will continue to monitor the services as we are working towards a more permanent solution.
- resolved Feb 25, 2025, 02:43 PM UTC
The reported issue has been fully resolved, and standard operational procedures have been restored. We sincerely apologize for any disruption.
Minor October 28, 2024 Low channel activity analytics data 7d 23h Advanced Analytics
Started Oct 28, 2024, 03:29 PM UTC· resolved Nov 05, 2024, 03:09 PM UTC
- identified Oct 28, 2024, 03:29 PM UTC
We are experiencing unusually low numbers in channel activity analytics data from 13th to 23rd October. The cause of this issue was resolved on 23rd October. Channel analytics data outside of this period is accurate. We are currently exploring the possibility of restoring the affected data.
- identified Oct 29, 2024, 07:34 PM UTC
We are working towards restoring the missing channel activity analytics data. More updates will follow shortly.
- resolved Nov 05, 2024, 03:09 PM UTC
We have completed the restoration of the affected analytics data.