Happeo incident

Increased page loading time

Minor Resolved View vendor source →

Happeo experienced a minor incident on August 6, 2020 affecting Web Application and Posts and 1 more component, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2020, 01:54 PM UTC
Resolved
Aug 10, 2020, 11:56 AM UTC
Duration
3d 22h
Detected by Pingoru
Aug 06, 2020, 01:54 PM UTC

Affected components

Web ApplicationPostsPages

Update timeline

  1. identified Aug 06, 2020, 01:54 PM UTC

    We have noticed an increase in page loading times. The issue is with copy-pasted images into content inside posts & comments. We recommend adding images using the upload button. We have identified the problem and are working on a fix.

  2. resolved Aug 10, 2020, 11:56 AM UTC

    We have fixed the issue and informed the affected customers.