Happeo incident

Group Sync Issue

Minor Resolved View vendor source →

Happeo experienced a minor incident on July 6, 2021 affecting Channels and Pages, lasting 13h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2021, 04:25 PM UTC
Resolved
Jul 07, 2021, 06:03 AM UTC
Duration
13h 37m
Detected by Pingoru
Jul 06, 2021, 04:25 PM UTC

Affected components

ChannelsPages

Update timeline

  1. identified Jul 06, 2021, 04:25 PM UTC

    We're making some adjustments to the group sync and you might experience some issues accessing channels and pages if these are shared through a group. As a workaround, resyncing the group from Group Management in the Admin Console will already resolve the issue.

  2. resolved Jul 07, 2021, 06:03 AM UTC

    This incident has been resolved.