Happeo incident

Platform outage

Critical Resolved View vendor source →

Happeo experienced a critical incident on November 16, 2021 affecting Email Notifications and Web Application and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 05:58 PM UTC
Resolved
Nov 16, 2021, 08:08 PM UTC
Duration
2h 9m
Detected by Pingoru
Nov 16, 2021, 05:58 PM UTC

Affected components

Email NotificationsWeb ApplicationPush NotificationsMobile applicationChannelsNotificationsPostsPagesSearchLauncher

Update timeline

  1. identified Nov 16, 2021, 05:58 PM UTC

    We are aware that there is platform outage and we have identified that there is major outage on the Google Cloud.

  2. monitoring Nov 16, 2021, 06:16 PM UTC

    The Google services seem to be up again. We will keep monitoring the issue. The incident in the Google Cloud status dashboard: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

  3. resolved Nov 16, 2021, 08:13 PM UTC

    This incident has been resolved.