Happeo incident

Channels are unavailable intermittently

Minor Resolved View vendor source →

Happeo experienced a minor incident on December 15, 2021 affecting Channels, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 09:44 AM UTC
Resolved
Dec 15, 2021, 12:45 PM UTC
Duration
3h 1m
Detected by Pingoru
Dec 15, 2021, 09:44 AM UTC

Affected components

Channels

Update timeline

  1. investigating Dec 15, 2021, 09:44 AM UTC

    We are seeing intermittent errors with channels. This creates longer loading times and may prevent channels from loading at all. We are investingating the issue.

  2. monitoring Dec 15, 2021, 10:00 AM UTC

    The situation is now stable and channels are working as before. We will continue monitoring the situation and fixing the root cause.

  3. resolved Dec 15, 2021, 12:45 PM UTC

    We've implemented a solution for the root cause and can consider this incident to be fully resolved.