Happeo incident

Posting issue involving Google Drive/File links

Minor Resolved View vendor source →

Happeo experienced a minor incident on December 20, 2022 affecting Posts, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2022, 01:04 PM UTC
Resolved
Dec 20, 2022, 02:58 PM UTC
Duration
1h 54m
Detected by Pingoru
Dec 20, 2022, 01:04 PM UTC

Affected components

Posts

Update timeline

  1. investigating Dec 20, 2022, 01:04 PM UTC

    There is an ongoing issue where the screen content goes blank when trying to add a link to a Google Drive File or Folder to a post. We are currently investigating and hope to resolve the issue as fast as possible. We apologize for any inconvenience this may cause.

  2. identified Dec 20, 2022, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 20, 2022, 02:58 PM UTC

    We've implemented a fix that resolves the issue. You may need to re-open your browser for the fix to take effect.