Happeo incident

Google Authorization Issues

Minor Resolved View vendor source →

Happeo experienced a minor incident on May 9, 2023 affecting Web Application, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 02:47 PM UTC
Resolved
May 10, 2023, 03:29 PM UTC
Duration
1d
Detected by Pingoru
May 09, 2023, 02:47 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 09, 2023, 02:47 PM UTC

    We are investigating an issue where after today's release customers are experiencing an Error 400 when trying to re-authorize their Google scopes.

  2. monitoring May 09, 2023, 03:51 PM UTC

    We have identified the cause of the Authorization issues and have deployed a fix.

  3. resolved May 10, 2023, 03:29 PM UTC

    For the vast majority of customers all authorization issues have been resolved. There are a handful of customers that are still facing "Error 400: admin_policy_enforced" messages. If you encounter these, please reach out to [email protected] so we can guide you through resolution steps.