Happeo experienced a minor incident on October 4, 2023 affecting Web Application, lasting 10h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Oct 04, 2023, 07:08 PM UTC
We are getting reports of users experiencing problems where the navigation bar won't load, or entire pages remain blank. We are looking into the issue. When you encounter this issue, there are a few steps that you can take to have the navigation or content load again. If you encounter the issue, please follow the steps as described here: https://help.happeo.com/hc/en-us/articles/8049669970577-Troubleshooting-Steps
- monitoring Oct 04, 2023, 08:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2023, 05:43 AM UTC
This incident has been resolved.