Happeo incident

Custom login pages Sign-in with Google Access Blocked: Authorization Error

Notice Resolved View vendor source →

Happeo experienced a notice incident on September 5, 2024 affecting Login, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 09:04 AM UTC
Resolved
Sep 05, 2024, 11:01 AM UTC
Duration
1h 57m
Detected by Pingoru
Sep 05, 2024, 09:04 AM UTC

Affected components

Login

Update timeline

  1. identified Sep 05, 2024, 09:04 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 05, 2024, 09:17 AM UTC

    Some customers with a Custom Login Page were facing the Authorization Error. We have identified the issue, a fix was deployed and we will reach out to the affected customers for the next steps.

  3. resolved Sep 05, 2024, 11:01 AM UTC

    This incident has been resolved, but we will continue to monitor the issue. Reporting customers confirmed everything works as expected.