Happeo incident

Mobile app login issues

Major Resolved View vendor source →

Happeo experienced a major incident on November 26, 2019 affecting Mobile application, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 11:11 AM UTC
Resolved
Nov 26, 2019, 11:23 AM UTC
Duration
12m
Detected by Pingoru
Nov 26, 2019, 11:11 AM UTC

Affected components

Mobile application

Update timeline

  1. investigating Nov 26, 2019, 11:11 AM UTC

    We are experiencing an issue with login to mobile app.

  2. monitoring Nov 26, 2019, 11:21 AM UTC

    We have identified the issue and released a fix. We are monitoring the fix to take effect.

  3. resolved Nov 26, 2019, 11:23 AM UTC

    The issue with logging in to the mobile app is resolved.