Happeo experienced a minor incident on May 11, 2022 affecting Advanced Analytics, lasting 13d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Advanced Analytics
Update timeline
- identified May 11, 2022, 10:37 AM UTC
We are experiencing a degradation of our Advanced Analytics. Analytics may be slow to load and in some cases are not loading at all. We are working on a fix and continuing to investigate.
- identified May 11, 2022, 10:37 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 17, 2022, 01:26 PM UTC
We have implemented a number of fixes or improvements. We are continuing to monitor the situation and explore further optimisations.
- resolved May 24, 2022, 01:25 PM UTC
The performance and operation of our Advanced Analytics has stabilised. We continue to monitor the situation and are also implementing further scalability enhancements.