Happeo incident

Low channel activity analytics data

Minor Resolved View vendor source →

Happeo experienced a minor incident on October 28, 2024 affecting Advanced Analytics, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 03:29 PM UTC
Resolved
Nov 05, 2024, 03:09 PM UTC
Duration
7d 23h
Detected by Pingoru
Oct 28, 2024, 03:29 PM UTC

Affected components

Advanced Analytics

Update timeline

  1. identified Oct 28, 2024, 03:29 PM UTC

    We are experiencing unusually low numbers in channel activity analytics data from 13th to 23rd October. The cause of this issue was resolved on 23rd October. Channel analytics data outside of this period is accurate. We are currently exploring the possibility of restoring the affected data.

  2. identified Oct 29, 2024, 07:34 PM UTC

    We are working towards restoring the missing channel activity analytics data. More updates will follow shortly.

  3. resolved Nov 05, 2024, 03:09 PM UTC

    We have completed the restoration of the affected analytics data.