Happeo incident

Happeo Unavailable

Critical Resolved View vendor source →

Happeo experienced a critical incident on February 25, 2025 affecting Channels and Pages, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 01:35 PM UTC
Resolved
Feb 25, 2025, 02:43 PM UTC
Duration
1h 7m
Detected by Pingoru
Feb 25, 2025, 01:35 PM UTC

Affected components

ChannelsPages

Update timeline

  1. investigating Feb 25, 2025, 01:35 PM UTC

    Happeo channels are inaccessible. We are actively investigating the cause of the issue

  2. investigating Feb 25, 2025, 01:46 PM UTC

    We are seeing a partial outage of pages and a full outage of channels currently. We are actively investigating the cause of the issue and are working to resolve the issue as fast as possible. Our apologies for the inconvenience.

  3. monitoring Feb 25, 2025, 02:05 PM UTC

    We have identified the issue, have implemented a temporary fix and will continue to monitor the services as we are working towards a more permanent solution.

  4. resolved Feb 25, 2025, 02:43 PM UTC

    The reported issue has been fully resolved, and standard operational procedures have been restored. We sincerely apologize for any disruption.