Hapana Outage History
Hapana is up right nowPingoru has recorded 21 incidents for Hapana: 17 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 4 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 140 (0%) |
Incidents, newest first
Major September 10, 2026 Potential Downtime 7m Business Intelligence (Dashview), Business Intelligence (Dashview)
Started Sep 10, 2026, 11:48 AM UTC· resolved Sep 10, 2026, 11:55 AM UTC
- investigating Sep 10, 2026, 11:48 AM UTC
Potential downtime the team is looking into.
- resolved Sep 10, 2026, 11:55 AM UTC
We are back online!
Major September 5, 2026 Potential Downtime 2m Hapana Core Platform, CORE Business Dashboard, Hapana Integrations, Mobile APIs and 1 more
Started Sep 05, 2026, 12:38 PM UTC· resolved Sep 05, 2026, 12:41 PM UTC
- investigating Sep 05, 2026, 12:38 PM UTC
Potential downtime the team is looking into.
- resolved Sep 05, 2026, 12:41 PM UTC
We are back online!
Major June 26, 2026 Potential Downtime 1m Hapana Core Platform, Corporate Dashboard (Dash)
Started Jun 26, 2026, 06:13 PM UTC· resolved Jun 26, 2026, 06:15 PM UTC
- investigating Jun 26, 2026, 06:13 PM UTC
Potential downtime the team is looking into.
- resolved Jun 26, 2026, 06:15 PM UTC
We are back online!
Major June 24, 2026 Potential Downtime 29m Hapana Integrations, Mobile APIs, Client Interfaces
Started Jun 24, 2026, 07:11 PM UTC· resolved Jun 24, 2026, 07:41 PM UTC
- investigating Jun 24, 2026, 07:11 PM UTC
Potential downtime the team is looking into.
- resolved Jun 24, 2026, 07:41 PM UTC
We are back online!
Major June 11, 2026 Potential Downtime 23m Hapana Core Platform, CORE Business Dashboard
Started Jun 11, 2026, 09:00 AM UTC· resolved Jun 11, 2026, 09:23 AM UTC
- investigating Jun 11, 2026, 09:22 AM UTC
Potential downtime the team is looking into.
- resolved Jun 11, 2026, 09:23 AM UTC
We are back online!
Major June 11, 2026 Potential Downtime 2m Hapana Core Platform, CORE Business Dashboard
Started Jun 11, 2026, 08:27 AM UTC· resolved Jun 11, 2026, 08:29 AM UTC
- investigating Jun 11, 2026, 08:27 AM UTC
Potential downtime the team is looking into.
- resolved Jun 11, 2026, 08:29 AM UTC
We are back online!
Major March 22, 2026 Potential Downtime 51m Hapana Core Platform, Corporate Dashboard (Dash), Hapana Integrations, Client Interfaces
Started Mar 22, 2026, 12:06 AM UTC· resolved Mar 22, 2026, 12:58 AM UTC
- investigating Mar 22, 2026, 12:06 AM UTC
Potential downtime the team is looking into.
- resolved Mar 22, 2026, 12:58 AM UTC
We are back online!
Major January 30, 2026 Potential Downtime 21m Hapana Integrations, Mobile APIs, Client Interfaces
Started Jan 30, 2026, 07:32 PM UTC· resolved Jan 30, 2026, 07:54 PM UTC
- investigating Jan 30, 2026, 07:44 PM UTC
Potential downtime the team is looking into.
- resolved Jan 30, 2026, 07:54 PM UTC
We are back online!
Major January 16, 2026 Potential Downtime 7m Hapana Core Platform, CORE Business Dashboard
Started Jan 16, 2026, 12:09 AM UTC· resolved Jan 16, 2026, 12:16 AM UTC
- investigating Jan 16, 2026, 12:14 AM UTC
Potential downtime the team is looking into.
- resolved Jan 16, 2026, 12:17 AM UTC
We are back online!
Major January 7, 2026 Potential Downtime 3m Support Desk, Support Desk
Started Jan 07, 2026, 06:47 PM UTC· resolved Jan 07, 2026, 06:50 PM UTC
- investigating Jan 07, 2026, 06:47 PM UTC
Potential downtime the team is looking into.
- resolved Jan 07, 2026, 06:50 PM UTC
We are back online!
Major January 7, 2026 Potential Downtime 54s Business Intelligence (Dashview), Business Intelligence (Dashview)
Started Jan 07, 2026, 02:47 PM UTC· resolved Jan 07, 2026, 02:48 PM UTC
- investigating Jan 07, 2026, 02:47 PM UTC
Potential downtime the team is looking into.
- resolved Jan 07, 2026, 02:48 PM UTC
We are back online!
Major January 6, 2026 Potential Downtime 2m Support Desk, Support Desk
Started Jan 06, 2026, 04:41 PM UTC· resolved Jan 06, 2026, 04:44 PM UTC
- investigating Jan 06, 2026, 04:41 PM UTC
Potential downtime the team is looking into.
- resolved Jan 06, 2026, 04:44 PM UTC
We are back online!
Major December 16, 2025 Public API Access 32m Hapana Integrations, Client Interfaces
Started Dec 16, 2025, 04:15 AM UTC· resolved Dec 16, 2025, 04:47 AM UTC
- investigating Dec 16, 2025, 04:15 AM UTC
We have reports of public API calls returning a code 401 unauthorized access. We are looking into this currently.
- monitoring Dec 16, 2025, 04:39 AM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Dec 16, 2025, 04:47 AM UTC
We've now resolved the incident. Thanks for your patience - Public APIs are responding normally.
Major December 14, 2025 Potential Downtime 8m Support Desk, Support Desk
Started Dec 14, 2025, 03:11 PM UTC· resolved Dec 14, 2025, 03:19 PM UTC
- investigating Dec 14, 2025, 03:11 PM UTC
Potential downtime the team is looking into.
- resolved Dec 14, 2025, 03:19 PM UTC
We are back online!
Major December 5, 2025 Potential Downtime 18m Grow, GROW, Support Desk, Support Desk
Started Dec 05, 2025, 08:54 AM UTC· resolved Dec 05, 2025, 09:13 AM UTC
- investigating Dec 05, 2025, 08:54 AM UTC
Potential downtime the team is looking into.
- resolved Dec 05, 2025, 09:13 AM UTC
We are back online!
Major November 27, 2025 Potential Downtime 4m Hapana Core Platform, CORE Business Dashboard
Started Nov 27, 2025, 04:46 AM UTC· resolved Nov 27, 2025, 04:50 AM UTC
- investigating Nov 27, 2025, 04:46 AM UTC
Potential downtime the team is looking into.
- resolved Nov 27, 2025, 04:50 AM UTC
We are back online!
Major November 23, 2025 Potential Downtime 1m Hapana Core Platform, CORE Business Dashboard, Corporate Dashboard (Dash), Hapana Integrations and 2 more
Started Nov 23, 2025, 04:52 AM UTC· resolved Nov 23, 2025, 04:54 AM UTC
- investigating Nov 23, 2025, 04:52 AM UTC
Potential downtime the team is looking into.
- resolved Nov 23, 2025, 04:54 AM UTC
We are back online!
Major November 1, 2025 Potential Downtime 11m Support Desk, Support Desk
Started Nov 01, 2025, 12:06 AM UTC· resolved Nov 01, 2025, 12:17 AM UTC
- investigating Nov 01, 2025, 12:06 AM UTC
Potential downtime the team is looking into.
- resolved Nov 01, 2025, 12:17 AM UTC
We are back online!
Major October 25, 2025 Potential Downtime 1m
Started Oct 25, 2025, 12:01 AM UTC· resolved Oct 25, 2025, 12:03 AM UTC
- resolved Oct 25, 2025, 12:03 AM UTC
We are back online!
Major October 21, 2025 Delayed Payment Status Sync 2d 4h
Started Oct 21, 2025, 10:56 PM UTC· resolved Oct 24, 2025, 03:04 AM UTC
- resolved Oct 24, 2025, 03:04 AM UTC
EzyPay and Hapana resolved the status delay in certain payments.
Major October 20, 2025 Temporary service disruption 13h 58m
Started Oct 20, 2025, 02:23 PM UTC· resolved Oct 21, 2025, 04:22 AM UTC
- resolved Oct 21, 2025, 04:22 AM UTC
We've now resolved the incident - AWS has notified us that all services are returned to normal.