Handshake incident

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Major Resolved View vendor source →

Handshake experienced a major incident on August 24, 2021 affecting Handshake for Students - US, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2021, 08:08 PM UTC
Resolved
Aug 24, 2021, 11:07 PM UTC
Duration
2h 59m
Detected by Pingoru
Aug 24, 2021, 08:08 PM UTC

Affected components

Handshake for Students - US

Update timeline

  1. identified Aug 24, 2021, 08:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 24, 2021, 09:01 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 24, 2021, 10:09 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 24, 2021, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 24, 2021, 11:07 PM UTC

    This incident has been resolved.