Handshake incident

Application unavailable in the US

Major Resolved View vendor source →

Handshake experienced a major incident on August 30, 2021 affecting Handshake for Students - US and Handshake for Students - EU and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2021, 07:23 PM UTC
Resolved
Aug 30, 2021, 09:55 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 30, 2021, 07:23 PM UTC

Affected components

Handshake for Students - USHandshake for Students - EUHandshake for EDU Partners - USHandshake for EDU Partners - EUHandshake for Employers - USHandshake for Employers - EUImporter - EUInsights Reporting - EU

Update timeline

  1. investigating Aug 30, 2021, 07:23 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 30, 2021, 07:47 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 30, 2021, 07:47 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 30, 2021, 08:56 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Aug 30, 2021, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 30, 2021, 09:55 PM UTC

    This incident has been resolved.