Handshake incident

High error rate on EDU Dashboard

Minor Resolved View vendor source →

Handshake experienced a minor incident on December 1, 2021 affecting Handshake for EDU Partners - US, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2021, 09:06 PM UTC
Resolved
Dec 01, 2021, 10:13 PM UTC
Duration
1h 7m
Detected by Pingoru
Dec 01, 2021, 09:06 PM UTC

Affected components

Handshake for EDU Partners - US

Update timeline

  1. identified Dec 01, 2021, 09:06 PM UTC

    The issue has been identified and a fix is being deployed

  2. monitoring Dec 01, 2021, 09:54 PM UTC

    A fix has been implemented and we are monitoring to ensure the issue is resolved.

  3. resolved Dec 01, 2021, 10:13 PM UTC

    This incident has been resolved.