Handshake experienced a major incident on February 21, 2022 affecting Handshake for Students - US and Handshake for EDU Partners - US and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Handshake for Students - USHandshake for EDU Partners - USHandshake for Employers - USImporter - US
Update timeline
- identified Feb 21, 2022, 07:33 PM UTC
Some emails may have been temporarily delayed in sending due to an issue with our upstream email provider. Our email provider has implemented a fix and we are currently monitoring the results.
- monitoring Feb 21, 2022, 08:04 PM UTC
A fix for delayed emails has been implemented. We continue to monitor results and affected emails.
- resolved Feb 21, 2022, 09:10 PM UTC
This incident has been resolved.