Handshake incident

Email Sending Delayed

Minor Resolved View vendor source →

Handshake experienced a minor incident on June 9, 2022 affecting Handshake for Students - US and Handshake for Students - EU and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 01:41 PM UTC
Resolved
Jun 09, 2022, 04:18 PM UTC
Duration
2h 37m
Detected by Pingoru
Jun 09, 2022, 01:41 PM UTC

Affected components

Handshake for Students - USHandshake for Students - EUHandshake for EDU Partners - USHandshake for EDU Partners - EUHandshake for Employers - USHandshake for Employers - EU

Update timeline

  1. identified Jun 09, 2022, 01:41 PM UTC

    Some emails may have been temporarily delayed in sending due to an issue with our upstream email provider. Our email provider has identified the issue and a fix is being implemented.

  2. monitoring Jun 09, 2022, 01:55 PM UTC

    Emails are beginning to send, but still may be delayed.

  3. resolved Jun 09, 2022, 04:18 PM UTC

    This incident has been resolved.