Handshake experienced a critical incident on July 19, 2022 affecting Insights Reporting - EU, lasting 8h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 19, 2022, 06:02 PM UTC
Due to Google Cloud issues related to extreme weather, Insights Reporting is currently unavailable. We are monitoring updates from Google and will provide additional updates as they are available.
- identified Jul 19, 2022, 09:38 PM UTC
We are continuing to monitor Google updates.
- identified Jul 20, 2022, 01:03 AM UTC
Google Cloud is actively working on mitigation efforts to bring services back online. We are monitoring the status of impacted services and will provide additional updates as they are received from Google.
- resolved Jul 20, 2022, 02:42 AM UTC
This issue appears to have been resolved and services are now available. We will continue to monitor the availability of these services to ensure they remain operational.