Handshake incident

Degraded Performance — Email Links

Notice Resolved View vendor source →

Handshake experienced a notice incident on July 26, 2022 affecting Handshake for Students - US and Handshake for Students - EU and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 04:29 PM UTC
Resolved
Jul 26, 2022, 04:29 PM UTC
Duration
Detected by Pingoru
Jul 26, 2022, 04:29 PM UTC

Affected components

Handshake for Students - USHandshake for Students - EUHandshake for EDU Partners - USHandshake for EDU Partners - EUHandshake for Employers - USHandshake for Employers - EUImporter - USImporter - EUInsights Reporting - USInsights Reporting - EU

Update timeline

  1. resolved Jul 26, 2022, 04:29 PM UTC

    Mailgun was having an issue which caused links in emails sent by Handshake to fail to redirect. Mailgun has deployed their fix, and this incident is now closed. Email redirection links should be working normally now.