Handshake experienced a minor incident on February 16, 2023 affecting Handshake for EDU Partners - US and Handshake for Employers - US, lasting 7h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Handshake for EDU Partners - USHandshake for Employers - US
Update timeline
- identified Feb 16, 2023, 05:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 16, 2023, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 16, 2023, 09:53 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 16, 2023, 11:54 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 17, 2023, 01:06 AM UTC
At 8:00 AM PST Handshake experienced delays with search results affecting career services and employer users in our US environment. The issue was identified and a fix was implemented at 4:00 PM PST. This incident has been resolved.