Handshake incident

1 hour discrepancy between booked appointment times, appointments showing one hour ahead

Minor Resolved View vendor source →

Handshake experienced a minor incident on June 5, 2023 affecting Handshake for Students - US and Handshake for Students - EU and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 10:08 AM UTC
Resolved
Jun 05, 2023, 12:45 PM UTC
Duration
2h 37m
Detected by Pingoru
Jun 05, 2023, 10:08 AM UTC

Affected components

Handshake for Students - USHandshake for Students - EUHandshake for EDU Partners - USHandshake for EDU Partners - EU

Update timeline

  1. investigating Jun 05, 2023, 10:08 AM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2023, 10:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 05, 2023, 12:23 PM UTC

    We are currently shipping a fix for this issue.

  4. monitoring Jun 05, 2023, 12:29 PM UTC

    A fix has been shipped and we're monitoring the results

  5. monitoring Jun 05, 2023, 12:34 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 05, 2023, 12:45 PM UTC

    This incident has been resolved.