Handshake incident

Student Mobile Login Unavailable

Major Resolved View vendor source →

Handshake experienced a major incident on June 28, 2023 affecting Handshake for Students - US and Handshake for Students - EU, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 08:50 PM UTC
Resolved
Jun 28, 2023, 08:59 PM UTC
Duration
9m
Detected by Pingoru
Jun 28, 2023, 08:50 PM UTC

Affected components

Handshake for Students - USHandshake for Students - EU

Update timeline

  1. identified Jun 28, 2023, 08:50 PM UTC

    School search on the Handshake student mobile application for both iOS and Android is failing. We are looking into a resolution.

  2. resolved Jun 28, 2023, 08:59 PM UTC

    This incident has been resolved.