Handshake experienced a major incident on January 26, 2024 affecting Handshake for Students - US, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 26, 2024, 01:00 AM UTC
We are experiencing a service outage affecting the home feed of the iOS app. Our team is currently working to restore service. We apologize for any inconvenience.
- identified Jan 26, 2024, 01:15 AM UTC
We are continuing to work on a fix for this issue.
- identified Jan 26, 2024, 01:30 AM UTC
We are continuing to work on a fix for this issue. We apologize for the inconvenience.
- identified Jan 26, 2024, 02:00 AM UTC
We are continuing to work on a fix for this issue. We apologize for the inconvenience.
- monitoring Jan 26, 2024, 02:12 AM UTC
The problem on the home feed of the iOS app has been fixed, and we are monitoring the results.
- resolved Jan 26, 2024, 02:26 AM UTC
The incident affecting the home feed of the iOS app has been resolved. Our team will address additional updates necessary to ensure stability.