Handshake incident

Delayed search result updates

Minor Resolved View vendor source →

Handshake experienced a minor incident on March 18, 2024 affecting Handshake for Students - US and Handshake for EDU Partners - US and 1 more component, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2024, 07:57 PM UTC
Resolved
Mar 19, 2024, 02:58 AM UTC
Duration
7h
Detected by Pingoru
Mar 18, 2024, 07:57 PM UTC

Affected components

Handshake for Students - USHandshake for EDU Partners - USHandshake for Employers - US

Update timeline

  1. investigating Mar 18, 2024, 07:57 PM UTC

    We are experiencing delays reflecting new or updated objects (e.g. jobs, events) in search results. Please allow more time for your updates to display in product. Our engineering team is actively investigating the issue.

  2. identified Mar 18, 2024, 10:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2024, 02:15 AM UTC

    We have implemented a fix to mitigate the issue and are continuing to monitor. Please expect some delays for search related updates until we are fully recovered.

  4. resolved Mar 19, 2024, 02:58 AM UTC

    The issue causing delays in search results has now been resolved. Our team will continue to monitor and implement any updates necessary to ensure stability.